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Create a Balanced Scorecard From Scratch Using Excel
Let's Get Started :)
Welcome to the course!
Course Toolbox: Get Your Resources Here
Purpose, Composition and Content for your Dashboard
Unpacking Scorecard Perspectives
Mission Perspective
Custumer Focus Part I
Customer Focus Part II
Brand New Lecture Demo: Identify your target audience
Internal Processes
Professional Development
Brand New Lecture Demo: Conduct a skills audit
Financial Perspective
Troubleshooting: A summary
Crafting The Input Sheets
Input Sheet: The Fundamentals
Input Client Focus Data
Input: Internal Processes Data
How to Input Professional Development Data
Show me the Money: Inputting Financial Data
Applying what we Learned to a New Department
Wrapping up the Input Sheet Section
Linking everything back to the Dashboard
Course Wrap Up: You built your own scorecard, now what?
Capturing our Client Focus Data
Measuring our Internal Processes
Professional Development and Financial Data
Troubleshooting your scorecard--make it work for you.
Congratulations! You have built your scorecard from scratch!
Bonus Section
Bonus: More Courses from Warren
Helpful resources
Internal Processes