**This course is perfect for anyone who wants to pass the Salesforce Certified Administrator – Spring ’18 Release Exam**
In this course you will learn:
1. Practice answering questions from the actual test.
2. Describe the features and benefits of Files.
3. Describe the capabilities of lead automation tools and campaign management.
4. Apply the appropriate sales productivity features using opportunity tools, and know when products and pricebooks should be used.
5. Distinguish and understand the implications of using the various UI features that an administrator controls.
6. Describe the options available when creating and modifying dashboards (e.g., dashboard components, data sources, chart types, scheduling, running user).
7. Describe the capabilities of case management.
Dr. Warren Chalklen is an education innovator who has taught over 96,000+ students across 181 countries using online and face to face platforms. He is passionate about building individual and organizational capacity in the fields of diversity, policy analysis, and data driven performance with softwares such as Excel, Salesforce and Balanced Scorecard tools. In his spare time he loves to travel and recently returned from a vacation in Cuba!